Cancellation & Refund Policy
Last Updated: 12 October 2026
1. Overview
Thank you for shopping at Gizmocart. We aim to provide a smooth and transparent shopping experience for all our customers.
Our store operates using a dropshipping model, in which products are fulfilled through third-party suppliers. Please read this policy carefully before placing an order.
2. Order Cancellation
Customers who wish to cancel an order should contact us as soon as possible at gizmocart247@gmail.com .
Cancellation requests may be accepted if the order has not yet been processed or dispatched.
Once an order has been processed or shipped by our supplier, cancellation may no longer be possible.
Please contact us with your order number and cancellation request.
3. Return Policy
We generally do not accept returns for change of mind, incorrect product selection, or situations where the customer no longer wants the product, subject to applicable consumer rights.
Our supplier does not provide a standard return facility. Therefore, customers are advised to review the product description, specifications, images, and other details carefully before placing an order.
This policy does not remove any rights or remedies available to customers under applicable law.
4. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us at [Your Support Email] as soon as possible after delivery.
Please provide:
- Your order number.
- A description of the issue.
- Clear photographs or videos showing the issue, where applicable.
We will review the complaint and determine an appropriate resolution in accordance with applicable law. This may include a replacement, refund, or another legally appropriate remedy.
5. Refund Eligibility
Refunds may be considered in circumstances such as:
- An order is cancelled and the cancellation is accepted.
- An order cannot be fulfilled.
- A payment is successful but the order is not confirmed or processed.
- A product is damaged, defective, incorrect, or not delivered, where a refund is an appropriate remedy.
- A refund is otherwise required under applicable law.
Refund requests will be reviewed individually.
6. Refund Processing
Once a refund is approved, it will be initiated through the original payment method wherever possible.
The time taken for the refunded amount to appear in your account may depend on the payment provider and your bank.
We will communicate relevant refund information to the customer when the refund is processed.
7. Orders Not Delivered
If your order has not arrived within the estimated delivery period, please contact us at gizmocart247@gmail.com with your order number.
We will check the order status with the relevant supplier or delivery partner and work toward an appropriate resolution.
8. Contact Us
For cancellation requests, refund enquiries, or complaints, please contact:
Store Name : Gizmocart
Website Operator: Anish Kumar Prajapati
Email: gizmocart247@gmail.com
We aim to respond to customer enquiries as promptly as reasonably possible.